A dying grandmother. A missed connection. And hundreds of passengers sitting in limbo with no answers. United Airlines grounded flights across the country—and Phoenix felt the worst of it. This wasn’t just a glitch. It was a human story of loss, frustration, and waiting in silence.
Grounded and Grieving: A Dying Grandmother, a Broken System, and One Flight Too Late
PHOENIX, AZ — For hours, Terminal 3 at Phoenix Sky Harbor International Airport became a waiting room for uncertainty, anxiety—and in one heartbreaking case—grief. United Airlines passengers were a…
