"The bottom line is that in recent years, the loyalty has been flowing from the consumers to the airlines, but it hasn't been flowing in the opposite direction," says Bill McGee @econliberties.bsky.social..."it begs the question, what are you saving for?" www.businessinsider.com/consumer-loy...
Consumer loyalty is dead. Companies are charging longtime customers more
Airlines, banks, and internet providers are taking advantage of people's unwillingness to switch and charging longtime customers more than newcomers.