THIS IS HOW YOU DO IT.
Better that it didn't need to be done at all, but this acknowledges real harm, takes responsibility, and fixes it at substantial cost to the company.
A message to the community | Ace of Spades
Hello everyone, There’s a principle we hold on to in moments like this: never attribute to malice what can be explained by stupidity. It does not excuse the error, but it reminds us that harm can be...