You what is always the worst part about calling a company/service? Not talking to a person.
- Scoop: DOGE staffers embedded in the Education Department plan a new role for generative A.I., interacting with kids and parents who have questions about student aid, and potentially replacing many human call center workers www.nytimes.com/2025/02/13/u...
DOGE Proposes A.I. Bot as Replacement for Financial Aid Help
A new chatbot would answer questions from student borrowers. The idea comes from staffers with ties to the tech industry as they push further into the agency’s work.