You turned all your frontline customer service reps into AI agents, now people perceive your company as having lower overhead, worse customer care and aren’t willing to pay as much for your product 🤡
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These are the same people who laid off their entire workforce to outsource the labor to other countries, then wondered why no one was buying the products they had imported back.
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Automation has unemployed millions and no one is left to buy their product. So they quit and went back to farming for themselves. A billionaire nightmare
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You described every supermarket in the UK. 🤭🤣
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Not willing to pay ANYTHING
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What happened to reps calling translation lines just so everyone is comfortable? The days of companies caring about customers are gone.
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Now I know what 🤑🤢 is!
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UBER! They piss me off so bad with this.
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At&t's ai told me not to swear at it.
Then he me a gotdam representative!
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Right? What am I paying for? Not to mentioned the service quality isn’t that much better when you are stuck with a machine that doesn’t understand what you need and doesn’t understand nuance.
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This is the sort of important insight that executives will never understand, and they will make up excuses like “the market wasn’t ready for our greatness!”
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Be a minimalist. Buy only what is needed...not wanted, but needed. Have a bigger bank account. The hell with corporate greed. 😁
