Ravi Coutinho needed mental health and addiction care. Getting it through his insurance network was nearly impossible. He texted his friends:
“Therapists have been 0-4.”
“Called ten places and nothing.”
“The insurance portal doesn’t know shit.”
(Published Sept. 2024)
“I Don’t Want to Die”: Needing Mental Health Care, He Got Trapped in His Insurer’s Ghost Network
Ravi Coutinho bought a health insurance plan thinking it would deliver on its promise of access to mental health providers. But even after 21 phone calls and multiple hospitalizations, no one could fi...
