Looking to get windows replaced and a salesman asked me when we could schedule a time to sit through his 90-minute demonstration.
My friend, you have vastly overestimated my interest in this subject.
Replies
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Had the same with a makeover bathroom guy. I had a passing interest in a makeover, guy shows up at the door so I said sure, take a look at the bathroom and give me a ballpark. He replies that he will schedule a 2 hour presentation on it and the cost. Same as you. Overestimated my interest.
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I can see right through glazing salesmen, and clearly, you can too!
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Same experience. Why???
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My eyes just glaze over in those things.
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Are the windows... time share?
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Heyhey now! Someone that can demonstrate to you all the advantages of LINUX in 90 minutes is kind of good at their job!
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Was it Power Home Improvement?
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I had this happen with a gutter system. He almost lost the sale. We had decided before he showed up. Couldn’t read the signals.
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Dear Salesman: I can free up 90 minutes to be at home for you to INSTALL the windows. That's the best I can do.
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Renewal by Andersen did this to me for doors and it's the worst.
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Or budget.
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If you don’t like this idea, don’t let LeafFilter in the front door.
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Wife wanted me to get five estimates. Not on my time, thank you. If the first two suck, maybe another two. I chose the guy who had a tablet to visually display all the options over the guy with a scratch pad and no printed materials who said he'd email the estimate. Both took 20 minutes.
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I'm sorry, but as an academic my thinking is, that 90 minutes better be a 40 minute presentation, with the rest of the time for Q&A
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This happened to us when we had to replace a Juliet door. An hour. No sir. Get the fuck out please and thank you.
It did end up being the most tense moment I’ve ever experienced. 😳
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We got suckered into sitting through this. Price was outrageous and we just did the work ourselves.
During the pitch both men offered to step outside so we could discuss in private. One left his phone sitting on the table. Pretty sure they thought they were going to hear something useful.
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This means he’s three times as expensive as his competitors and has to “explain” why
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I love the guy who wants to walk you thru doing it yourself. What part of I throw $ at you and you *ucking do it isn't clear?
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I learned from a hour plus long talk delivered by two reps from a house painting place (exterior) that that is how you know you are about to be pitched a way overpriced service.
(like nearly triple what a respectable place ended up costing to do a great job)
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I got a quote for $40,000 for 9 windows from one of those.
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What's wrong with the ones you have? The wood windows in houses built after 1960 or so, are often milled from second growth timber which is not durable. Lead abatement can also be an issue. The windows in my 113 year old house work very well. I do use newer storm windows.
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Wow. Had mine replaced a couple of years ago and the only questions were how many and when can we do it?
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Garage organizer sales guy. 60 minutes to talk about shelving and bins and hooks….. unbelievable
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By at least 80 minutes! 😂
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Have they insisted that your spouse be present for this summit? I once heard that from a vendor who refused to believe that a married woman could purchase windows without her highly disinterested husband. I'm curious if you received similar insulting treatment as a man.
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...only four Questions for any contractor:
- Does the product work
- can it work w/ my home
- How fast can you work
- cost.
That's it.
No Demos no sales. No hook.
Answer those 4 questions and get the F out of my way, I'll contact you if I approve.
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similar replacing a car 🤣
"this one has a sun roof"
"Ok but my current car can't reverse you dont really need to convince me"
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But … you could have had the BEST windows!
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This is honestly such an annoying process!!
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The best quality window will fail if installed improperly.
You want the A team installing your windows. The crew you get makes all the difference. Experience counts.
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They all do that. Waste of time.
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Beware of window salesmen. Some don’t have adequate safety procedures and it is possible to cut open fingers on poorly designed sharp edges, especially during window cleaning process.
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I know right? Its like I wouldnt spend 90 minutes doing something I liked, let alone a "window replacement" spiel.
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Don’t do it. Order them from Home Depot or Lowe’s and find an installer. The third party companies aren’t worth it.
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Had a guy from Andersen Windows come in for a "90 minute presentation" that stretched to two hours; would have gone longer but we essentially threw him out.
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YIKES no.
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😂😂😂😂😂😂
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Sounds like there might be a market for a Windowvana website. 🤔
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“Our sales manager went to a seminar, where he got upsold to a coaching relationship with a ‘10x sales leadership mentor’. The mentor was versed in aggressive interrogation techniques. So basically, we’re gonna trap you for an hour and a half. Somewhere in there, you’ll beg for relief.”
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That’s next on my home improvement list.
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LOL…called yesterday for French doors and same, they wanted a 90 minute time slot, permission to inspect every window in the house and the name of every adult in the house and I essentially told them to f off in politer terms. So instead of getting my business on an easy sale you lost it by trying
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Simple: wood with vinyl cladding, welded seams, gas filled triple glazed and magnetic sill seal. There. In 30 seconds.
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LOL. Was he going to demo an actual install?
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I know, right? True also for carpets, curtains and window shades. Seriously, dude? Life is too short for that.
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Are they serving refreshments and offering bathroom breaks if needed? If so, I "might" be persuaded lol.
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💯
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Literally never haha
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A few years ago we had a window salesman come to the house. They said it would only be a half hour. After the first five minutes we told the guy we were not interested. Guy would not leave. We finally just got up and walked out the room. He did finally get the hint when we turned the lights off.
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EXACTLY
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Part of that is figuring out how you're gonna pay for it 😆
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DO NOT LET WINDOW GRIFTERS INTO THE HOUSE.
Hulk did this once and after 1.5 hours of hard sell (for 3x normal cost), they decided to drop in some sexist jokes, then refused to leave until we threatened to call the cops if they did not gtfo my property immediately.
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A few years ago when we were considering the same project, one of the window salesman would not schedule an appointment unless my husband was available for his sales pitch. In 2010. His company didn’t get the meeting or the contract.
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But, but, but how will he upsell if he doesn’t get 90 mins to pitch you?
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If it's Renewal by Andersen, run , don't walk away!
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Dude, it should just take you less than 20 minutes to explain the windows to me, while you are taking measurements and asking what I want to do.
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The worst experience of my life was sitting through their pitches. Such a horrible industry. Never again.
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In my case they asked if my husband was available for the estimating process.
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I know you're not looking for advice, but we discovered when we were going to replace some windows (that had fogged up between the panes) that we could just replace the glass through a glass company, not the whole window. Because the window frame was just fine. YMMV
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Reminds me of the financial analyst that the bank makes see from time to time. The new guy had a 2 hour PowerPoint ready to go. I didn't give him the chance to go through it all.
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I had one of those salespeople in a while back. After her 2nd attempt I close me on the spot I looked her in the eye & said “the longer you stay in my kitchen, the less likely you are to make a sale.” and stared at her until she left. Never bothered to send a quote.
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Did he try to sell you on the benefits of TruCoat?
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Lolol and reminiscent of the very courteous offshore call center CSAs who apologize profusely for how you’ve been inconvenienced and explain how they’re going to fix it in 18 very polite paragraphs
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oh, that is ballsy
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If you own a house with someone else they also ABSOLUTELY REFUSE to let you take the meeting alone. Just absolutely maniacal.
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Yeah, the recommendation of someone you trust and reading reviews should help you with your decision. That’s what I did and LOVE my new windows and how easy it is to clean them.
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Came home a few weeks ago to this demo set up by my wife. Has to be Andersen😂
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......is.....is this guy a time travelling salesman from the 80s?
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The online equivalent is the delayed popup demanding an email address. Haven't had time to finish the first paragraph and the site wants to spam me ever after? lol, no.
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In the beginning, man lived in caves...yet he yearned to be able to look outside without getting rained on...
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i go with cy the window guy. his english isn’t great, cuts down on the bs
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Ninety - nine zero - minutes? An hour and a half?
What is it they think they’re selling?
I’ve sat through elaborate schemes to sell me a timeshare that didn’t take that long
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Overestimated by 85 minutes. 90 minute ask means you’re gonna get 60 minutes of “hard close”.
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I once tried to get someone to come give a window estimate and they refused to do it unless my husband was also going to be there.
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Same. But I unfortunately DID sit through it. When he finally gave me the price, it was 3/5 what I paid for the entire house. I couldn’t help myself - I literally laughed in his face. I’d asked for a rough estimate when they scheduled the appt and again after he’d seen the existing windows.
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About 85 minutes too long.
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Omg we scheduled a consult from a window salesman and this two person team put us through a 2 HOUR pitch. Insane. It put us off.
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The salesman gets one shot at it. If he doesn't walk out with a contract it is all over for him. He is not allowed to follow up. I know, I went through the training.
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the 90-minute thing is a scam. don't use them.
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That, or he wants to trick you into committing 90 minutes to a boring of highly misleading presentation -- and then agree to sign up halfway through just to get him to shut up.
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Same here. 9 minutes, maybe. I don’t need a 90 minute infomercial.
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Easy solution: switch to Linux
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I would stay away from that company.
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😆
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Trying to decide if they are using some social psychology move on you like this. If you sit through 90 minutes of this presentation you have to pretend it was worth it and purchase their windows?
The Festinger and Carlsmith Cognitive Dissonance Experiment - Setup, Results, and Psychological Insights
Explore the Festinger and Carlsmith cognitive dissonance experiment: setup, findings, and psychological insights into attitude change and mental discomfort.
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Corporate control
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Getting a new roof for an outbuilding: "Dude, I've got my checkbook out. You can stop selling."
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Just wait until they bring out the triple pane cut-away samples and talk about UV glazing. It's spellbinding!
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We can put your windows on the blockchain.
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Tell me it wasn't Renewal By Anderson, please?
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I spent 2 hours with a carpet saleswoman for a house we were selling.
The guy we chose walked in with a notepad, wrote a couple numbers after eyeballing the rooms and quoted us a price.
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I can’t even count the number of times the window salesmen have contacted us to try to get us to replace our perfectly good windows for a mere $60,000+ to save hundreds on electricity…
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I'm sorry if my 90-minute windows demonstration is too painful for you.
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You might glaze over...
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Window!!
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Right?
It’s all about the fact that you are going to be like “wtf” when they give you the quote and they need to pre explain why.
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How do does one demonstrate a window? Me? I stand in front of one and look out. Am I missing anything?
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To which he replied, "Oh really, yet you expect your students to sit through your 90 minute lectures twice a week for 12 weeks."
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Thanks for posting about this — an important reminder for everyone to look out for this tactic, and that you CAN SAY NO and move on
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We did that. Lasted more that 90 minutes. Very hard sell tactics. The lead guy just would not accept that we were not going to sign up for anything at that time. Finally, the #2 guy stood up and said "This is done". They have been calling constantly since. BTW, their price was way over market.
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Preach! This is so ridiculous. Measure the windows, give me a price. 20 minutes max. How is this hard?
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Been there !! They want you to know ALL THE OPTIONS YOU HAVE --so they can sell you the HIGHEST COSTING ONES before you get the chance to think !!
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Best thing you can ever do is find a good general contractor you can trust to make repairs whenever you need them and let him go to his supply house
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If a company is requiring 90 mins for a demo, it’s not a demo, it’s the sales meeting. They’ll send a salesman not a contractor.
They’ll show you the windows for 15 mins and then spend the rest of the time imploring you to buy on the spot because there’s some special incentive.
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I used to train sales people. Unless you have a riveting presentation 15 minutes is about where you typically lose them for good.
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Go with Overton. You can always change them if you want.
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Maybe he wanted to fit in selling you a time share while he talked his windows.
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Ain't it the truth
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Did your old windows wear out or something?
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And what time did you schedule with the loan officer for your 2nd mortgage? 😬
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I had the same experiences. A whole show and spiel, and the other was just like this is what it would cost for the size of windows you have...if you want design extras, we can talk about it. I got my pretty grids in all front facing windows, the rest are just regular. (:
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My wife had Anderson come over for the same. 4 hours later it was $75,000 to replace 7 windows, not the whole house just 7. I got it done from friend referral. $5,000 and the work and look beautiful 😍
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Close one, barely kept my attention to the end...of...zzzzz😴
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What's worse is after their demo, their anxiety on the rating you'll give them on their presentation. Ugh.
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Must have been Andersen.
I just went through the same thing. If you are a Costco member, look at Infinity by Marvin, too.
I thought they had a better product, beat Andersen on price (by a lot), and you'll get Costco incentives.
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Are you saying you don't want to be upsold to the Rolls Royce of windows and instead will accept whatever contractors' grade the other guys will stick in that gives them the best markup?
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My brother is in this business and I thought this was funny and sent him a screenshot and now he is mad. 😂 Oops.
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You need a General Contractor whom you trust. S/he will explain to you that Pella Windows are the best choice you can make. S/he will not charge you for this. Otherwise - you are about to buy stuff that is n't worth much, will disintegrate quickly and for which no one will be responsible.
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😂
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See if there's a condensed version of the presentation. Different window types may have differing advantages. Some may be more energy efficient-others may offer enhanced security features.
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"Friends, have you ever been INSIDE...but had the feeling you'd like to know what was going on OUTSIDE? Well, now there's a solution..."
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Had a window sales team come to the house. One of them had "poor impulse control" tattooed on his forehead. It was all very sci fi.
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Omg. I felt so guilty because my wife sat through one of those and didn’t find out the cost til the end and it was twice as much as the place she initially just wanted to get them from. Oops.
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Ha haha, I had a guy in for hvac replacement quote this spring. The dude would not leave! I was starving, hadn’t had my coffee yet!😱 Well after his long ass presentation, literally 3hours, there was no way he was getting my business,
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I went thru that getting a new front door. I told the guy to just give me the highlights; I was already going to buy the darn door.
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That sounds like Anderson! and I had the exact same reaction. I was so not interested in his dumb demo. I blew his mind when he showed me with a light source how their panes filter the UVA and UVB and I told him my plants preferred the unfiltered pane which he was trying to portray as inferior.
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Afterward, his buddy the door salesman saw his chance.
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Wasted his window of opportunity
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He's just doing his job. I'd simply thank him for his time and politely decline.
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It is so hard to find good help these days!
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He is a superior salesman though. He is giving you his time. That matters.
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I would not have been so nice.
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Same with new roof shingles on 1,200 ranch.
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Windows are a huge investment.
Choose the best, not necessarily the quickest.
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"Can you see through them, are they easy to clean, and do they have good insulation?" shouldn't take 90 minutes to answer.
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90 minutes of this:
www.youtube.com/watch?v=hPlY...
Classic Sesame Street animation: Abierto / Cerrado (cajita)
YouTube video by MonsterpieceTheatre
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Double hung so you can clean them from the inside, double or triple pane for energy conservation, beyond that…what’s there to talk about? Lol
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Don’t do it. It was a paneful experience.
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I use a Chromebook! 😊
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I'm available August 32nd.
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“Here at ClearView Solutions, we offer a wholistic, end to end client-focused experience. It’s not just the physical windows. It’s not just our warranties. It’s our dedicated sales staff and our disruptive windows-as-a-service model that we call… Refenestration+…”
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🤭
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Two other contractors came by, took measurements and were gone in 10 minutes.
At least some people understand the assignment
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at least he asked
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Renewal by Andersen? They sent 2 sales people to my home.
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"Please give me an opportunity to make a sale by wearing you down."
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We had the same thing, but for a door. They want you emotionally involved in the company’s mission or whatever before they tell you a simple, exterior, side door is $7,500.
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"Can I see through them? Do they open? Are they lockable?" I mean, I didn't have a stopwatch going, but I reckon that came in somewhere under the 90.
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Talk about a meeting that could be a handout. I’m genuinely interested in how you make my windows but 90min? Are you training me to install them myself?
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But you will find yourself sitting through it and wondering how it came to be
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Had the LeafFitter folks to my house one day and about 30 minutes into it, I was pissed I didn't have the TrapDoor folks over first
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I canceled an appointment for an estimate after they insisted that "the man of the house" also be in attendance.
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Many window companies really just scam seniors.
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If it was the big name company I’m thinking of, they would have used the full 90 minutes, then refused to take ‘no’ for an answer AND their quote would have been more than twice the others. Going with a local company is usually the best.
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Yup. I asked for a quote as I was looking into replacing windows at some point in the coming year. They come out, give a spiel for an hour, then pressured to move forward. One of the worst experiences of my life. Ended up ordering the replacement windows my self and installed them myself.
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LOL
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Never, and I repeat, never allow a window salesman into your home. You will feel like you're being held hostage.
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Yeah, the slicker the sales pitch, the more likely the estimate will be 100% more than their competitors.
Had a similar experience replacing HVAC. "I'm gonna get 3 bids." Butbutbutbut. "3 bids". Theirs was the highest by far.
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Be prepared for him to say “caulk” 25 times.
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My husband and I restored our windows.
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Get a Mac! 🙃
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yeah,..it's probably time to get rid of Windows 98. ..I did,..so it wasn't difficult.
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How about a week from I'm calling your competitors until I find one who doesn't need 90 minutes of forced drama to give me a fscking estimate.
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I get fake mailers pretending someone actually analyzed our house (but didn’t) with reasons we need new ones. Apparently our windows are “out of date,” but dude, our funky homemade 1948 fake log cabin was never trendy and we like it that way.
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Just dealt with this. I actually went with the company that was straight and to the point and didn’t demand I sit down to watch their PowerPoint presentation before giving me their bid. No joke, two highly reputable local companies would only give me the bid if I scheduled an hour long appt 😂😂
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I live in Florida and installed hurricane impact windows a few years ago. I wanted the best and had to learn lots about wind wind speed and flying projectiles before I made a final decision. So, than God you don’t live in Florida and have to go through all this!
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I recommend you watch the demo. Window replacement can get messy. You want someone who respects your window frames and will ensure new windows look as good as your old windows in the frames.
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I was looking to get solar panels installed. One company took me at my word that I know energy and they sent someone smart that gave me the details I wanted. Another company came and went through a lot of BS and then tried to convince me to lease instead of buying. I told them it was time to go.
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😂🤣
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Same when replacing a bath and shower. All the "fast" one piece acrylic shower outfits wanted sit down presentations to convince me to spend extra while the handyman who ended up getting the job just wanted us to pick out the tile and fixtures.
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Same… told him to give me the price and if that was ok I would listen to his pitch. He was double the nearest competitor. Saved both of us 90 minutes.
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I'm sure there are plenty of good people who'd install Linux for you with no 90-minute demonstrations or lectures.
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Went to a car dealer “just to price” a replacement for my 2014 civic. Got a two hour sales pitch. They were upset that we really just wanted pricing and walked away.
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I'm in B2B sales. If ANY of my presentations take longer than 20 minutes, I have absolutely failed. My God. 90 minutes? That's time share sales territory.
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Our children.
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We ended up just replacing the glass, much much cheaper. Renewal by Anderson is a ripoff, beware
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We got a call saying we'd won a free small air filter. Salesman wanted both of us for 45 min. Told him this wasn't possible, but I had a half hour or so. He made a 2 PM appointment. Guess who never showed?
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Time to go to an actual store qnd just ya know...look
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Sounds like a similar scam to the “every adult who makes financial in the home must attend our roofing presentation” bit. First hour included the dangers of hiring roofers from the Home Depot parking lot, and zero product description or pricing options.
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Like you've never sat through an interminable and inconveniently timed Windows upgrade before.
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Demonstration? "Window opens. Window closes." End of demonstration.
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Guarantee you its gonna be a hard "freak you out" sales pitch about how your windows are dangerously close to failure and they will just happen to have room and a discount to come this week if you sign before he leaves. Anderson? Run from anyone who offers a pitch like this.
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Did you tell him the twelfth of never?
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In the 80s they gave you a free weekend at a resort to sit through one of those presentations.🤣
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And they'll take 3 hours.
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If I was still practicing law, I would respond with my hourly rate.
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The duration of the appointment is proportional to the final price estimate…
